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"When
I needed cataract surgery, the caring doctors and staff at CEI took the
time to discuss every detail of my treatment. Their concern for my well-being during
the entire experience really put me and my family at
ease."
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How
can I get an appointment with a doctor at CEI?
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To
schedule an appointment at any of our locations throughout the
tri-state area, please contact us between the hours of 8:00 a.m. and
5:00 p.m., Monday through Friday at 513.984.5133 or toll free
at 800.544.5133.
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How
do I know what kind of specialist I need?
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When
you request an appointment at CEI, our highly trained staff will ask
several questions regarding your eye care needs. You will also be
asked to describe any problems you may be experiencing. The
appointment scheduling representative will then guide you in
determining which CEI doctor is most appropriate for your visual
needs and schedule your appointment.
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How
do I know which specialist I should select?
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Click
here to view a complete list of our specialists. This link provides
useful information including each doctor's area of subspecialty
and his/her educational background. For further information, or an appointment, please contact CEI by calling 513.984.5133 or toll
free
at 800.544.5133.
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I
don't know what's wrong with my eye, but:
- My vision is deteriorating very quickly
- The pain in my eye is
intolerable
- I've had an accident involving my eye
WHAT SHOULD I
DO?
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CEI
is the only eye care facility in the tri-state area to
offer ophthalmic emergency service care for the management of all
types of eye emergencies. Our team of highly trained specialists is
available 24 hours a day, 7 days a week to examine, treat and triage
patients. If you are experiencing an eye emergency, please contact
our office located in Montgomery, Ohio
immediately at 513.984.5133.
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How
do I get to CEI?
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Please
visit the Locations & Directions area on our website for Maps, Driving Directions and Telephone
Numbers to all our offices in the tri-state area. For more
information, please direct your call to the appropriate location.
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Where
can I learn more about insurance and financial matters related
to my care at CEI?
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CEI's Patient Financial Services Department is available
from 8:00 a.m. to 5:00 p.m., Monday through Friday, to answer your
questions regarding insurance, billing and payment information. Some
tips that you may find helpful are as follows:
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Please
bring all insurance information, including insurance cards, when
you come to any CEI location for your appointment.
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All
CEI physicians are Medicare participating providers. Our
state-of-the-art outpatient surgical centers are also Medicare
approved facilities.
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Many
medical insurance companies, as well as HMOs, require
pre-authorization for medical services. Please consult with your
insurance company or primary care physician to obtain a
pre-authorization for services, if required, prior to the date
of your appointment at CEI.
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CEI accepts cash, checks, Visa, Discover and
MasterCard for payment of services. Co-payments and payment of
non-covered services are required at the time of your visit.
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For
further information, please direct your calls to our Central
Billing Office at 513.984.5102. Our knowledgeable staff will be
happy to assist you.
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