See your future - in terms of the potential your career will have with Cincinnati Eye Institute, a world-class eye care facility that is internationally renowned, with advanced eye care in every field of ophthalmology. We work hard and love what we do. CEI has been named one of Greater Cincinnati's Top Workplaces, a Best Place to Work, and a Healthiest Employer of Greater Cincinnati. Are you a non smoker ready to join our top notch team? We'd love to hear from you. Click on the link associated with the opening!
Patient Services Professional
Full time. This position is one of CEI’s first opportunities to make a great impression. Meets/greets patients upon arrival at check in. Ensures patient information is obtained and entered into the practice management system prior to the patient seeing the physician/receiving services. Scans patient insurance cards and collects co-pays/deductibles. Ensures paperwork/follow up appointments are made at check out. Full time with alternating Saturdays. Requires a HS grad with previous data input experience and at least one year office experience. Previous medical office and/or customer service experience a plus. Candidate must be able to maintain a friendly, calm demeanor even during busy periods. Will travel to other locations (all within Greater Cincinnati) as needed. Must have reliable transportation.
Full time for retina surgeon. Performs initial test/screens for patients, including CC, HPI, visual acuity, tonometry, etc. May also scribe, facilitate, manage task baskets, conduct patient communication/return calls. Requires excellent communication skills, ability to multi-task, prioritize and manage time efficiently, attention to detail, strong computer and phone skills. Will involve Saturday rotation. Based at the Blue Ash office with regular travel to Hamilton, Anderson, and Clifton offices. Must have reliable transportation and positive attitude. Requires HS grad. Previous experience, COA, or COT strongly preferred.
Patient Services Manager
Full time position. Responsible for the daily operations of the Patient Services department, including but not limited to clinic pre-registration and registration functions at Blue Ash. Responsible for hiring, training, and supervision of Patient Services staff, including floats. Will work with Director of Patient Accounts to determine and monitor proper staffing levels. Works with satellite offices to ensure consistent training, expectations, and staffing levels. Works closely with Patient Accounts to ensure proper insurance information is collected and maintained. Must have a good understanding of various insurance categories (commercial, Medicare, Medicaid, WC, etc). Maintains close communication with clinic leads regarding process flows. Position requires education and experience generally gained via bachelors degree in business (or related field) with 2 years of progressive supervisory experience, however, will consider equivalent work experience. Previous front desk/registration management experience preferred. Full time position. Will involve Saturday rotation.
EHR Applications Specialist
This full time position is responsible for ongoing support, maintenance, and development of the EHR system, which includes providing advanced technical and procedural support to end users. Serves the clinic as a point of contact for validating and testing system changes and updates. Responsible for introduction and training for new hires and physicians on the EHR system. Position requires education and training typically attained via a bachelors degree in computer science, communications, or other technical field. NextGen certification in EHR and ICS strongly preferred. Relevant clinical experience and understanding of an ophthalmic office workflow strongly preferred. Based in Blue Ash. May travel to other locations as needed. Must have reliable transportation.
Full time position. Performs daily and monthly accounting duties for multiple companies, such as cash management, posting of journal entries, general ledger analysis, and financial statement preparation. Seeking candidates with bachelor degree in accounting or related field, at least three years of experience in all accounting functions, advanced knowledge of Microsoft applications and Great Plains software. Previous healthcare accounting experience preferred. Based in Blue Ash.
Accounts Payable Clerk
Full time position. Prepares invoices for payment, including but not limited to matching invoices to purchase orders, obtaining approvals, coding invoices, and data entry. Processes and mails AP checks, and ensures checks are accurate and paid on a timely basis. Position requires at least 1 year of AP experience, some college preferred, as well as patience, attention to detail, and excellent data entry skills. Based in Blue Ash.
This position provides care for patients and maintains a calm operating atmosphere while anticipating surgeons’ needs. Will work in pre-op, OR, and/or recovery. Duties include:
- help check-in patients for OR and/or laser treatments- YAG, Argon, and SLT.
- check the patient chart for accuracy, prepare the holding room for the patient, ensure instruments are ready for procedures.
- complete H&P and nurse assessments;
- administer drops into the eyes as ordered by the surgeon,
- make pre operative phone calls to patients, and/or schedule future appointments for patients in our practice management system as needed.
Will work approx 40 hours/week and will include some Saturdays. Must have flexibility in scheduling. Requires Ohio RN license and CPR certification. Computer experience preferred. Pre-op/OR/post-op experience preferred. ACLS preferred
Patient Intake Representative
Full time position. This position is truly our first contact with our patients; therefore, making a great first impression is paramount. Responsibilities include: promptly answer, triage, and direct incoming calls from patients, employees and other health professionals in a professional and polite manner; schedule patient appointments following scheduling guidelines and approved script while adhering to patient confidentiality at all times; direct messages to appropriate staff ensuring that messages are clear and distributed promptly. Also will prepare and mail patient packets within one day of scheduling; handle inquiries about directions, hours, services, locations, and physicians. Position requires patient, physician, staff, vendor, and general public telephonic contact. Must exhibit pleasant phone voice, good manners, be professional in conduct, and have the ability to listen. Must also demonstrate skill in operating a computer and answering a multi-line phone system and type 35 wpm. Requires HS grad. Previous medical office experience preferred.
Full and part time opportunities. Performs initial test/screens for patients which may include refractions/a-scans; keratometry, visual fields. May also scribe. Base locations in Blue Ash, NKY, Clifton, and Mt Airy locations with travel to other locations within the greater Cincinnati area. Requires HS grad. Must have reliable transportation. Previous medical experience helpful. COA or COT preferred.